To log in to your Cloud Journals account, use the email address and password you used to sign up via invitation. Speak to your organisation administrator if you have not received an invitation. Follow this link to the login screen; we recommend you bookmark it in your browser for easy future access.
To log out of Cloud Journals, click the Main Menu button at the top left of the screen. Use the Logout button located at the top and the bottom of the main menu.
If you forget your password, request a new one by clicking 'Forgot your password? Reset it.' on the Cloud Journals login page, as indicated below.
This will take you to a password reset page to enter your account email address. Once you have submitted your request, follow the prompts in the email sent to your nominated email from email@example.com to change your password. After you have changed your password, you can now use the new password to log in to your Cloud Journals account.
If you believe you haven't received the Password Reset Email or any other Cloud Journals system emails to your nominated email address, check that the emails are not ending up in your Junk or Spam folders. If you find the emails there, click on it and mark it as 'Not Spam'. This will ensure future emails from firstname.lastname@example.org goes straight to your inbox.
If this still doesn't work and emails from us don't show up in your inbox, check with your organisation's IT manager to see if email@example.com emails have been blacklisted/blocked. If they have, ask them to whitelist/unblock Cloud Journals system emails.