# Log In and Out

## Logging in

To log in to your Cloud Reviews 360 account, use the email address and password you used to sign up via invitation. Speak to your organisation administrator if you have not received an invitation. Follow [this link](https://www.cloudreviews360.com.au/login/) to the login screen; we recommend you bookmark it in your browser for easy future access.

![](/files/-LDVWBAEedXT-VJK6Mgz)

## Logging Out

To log out of Cloud Reviews 360, click the *Main Menu* button at the top left of the screen. Use the *Logout* button  located at the top and the bottom of the main menu.

![Log Out](/files/-L9NDwgVgAW6MEFmqb7t)

## Forgot Password

If you forget your password, request a new one by clicking **'Forgot your password? Reset it.'** on the Cloud Reviews 360 login page, as indicated below.

![](/files/-LDevofLHxZb2cUckINc)

This will take you to a password reset page to enter your account email address. Once you have submitted your request, follow the prompts in the email sent to your nominated email from <system@cloudjournals.com.au> to change your password. After you have changed your password, you can now use the new password to log in to your Cloud Reviews 360 account.

![Reset Password](/files/-L9NDwh0UY8bC34TEV8y)

## I Didn't Get My Password Reset Email

If you believe you haven't received the *Password Reset Email* or any other Cloud Reviews 360 system emails to your nominated email address, check that the emails are not ending up in your *Junk* or *Spam* folders. If you find the emails there, click on it and mark it as *'Not Spam'*. This will ensure future emails from <system@cloudjournals.com.au> goes straight to your inbox.

If this still doesn't work and emails from us don't show up in your inbox, check with your organisation's IT manager to see if <system@cloudjournals.com.au> emails have been blacklisted/blocked. If they have, ask them to whitelist/unblock Cloud Reviews 360 system emails.


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